Support Services

What are Support Services?

Independent living is about ensuring you have the choice, control and responsibility over your life. Equal Lives can support, advise and provide information with the following services – whether you are receiving funding from Norfolk County Council (Adult or Children’s Services), NHS Continuing Health Care or funding your own support privately.

We offer the following services:

More information about these can be found on the right sidebar; we also offer services in Suffolk and more information about this is also available on the right sidebar.

  • Employment and Recruitment Service (including our PA Register)
  • Complete Children and Families Direct Payments Service
  • Payroll Service
  • Supported Account Service
  • Support Planning Service

For more information please see our booklet entitled Support Services available to download.

Support Groups (Peer Support)

There are regular opportunities for all disabled people and carers in Norfolk to meet locally at Independent Living Groups.  The groups meet in a supportive environment and enable people to share and swap information and talk with peers about many issues, including the Personal Budgets/Direct Payment process and living independently. There are also interesting talks/presentations on topical subjects at most meetings. We are also working with other organisations who offer peer support to create a Peer support event to promote our activities and explore how we can work better together. Please send us your ideas for what we could do on the day.

Direct Payment Support Services workshop

Norfolk County Council are holding two workshops about direct payment services.  Find out more here

Thank You!

A big thank you to all those who use our services and completed our survey asking you what other support you might want; we had 200 sent back. We are collating the results and will develop different types of support that correspond to your needs. Watch this space!


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