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Information
& Advice
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We are pleased to share that our Advice Service is now fully open. Our Advisers have over 30 years combined advice experience and can support with enquiries from adults (18+) in Norfolk who identify as Disabled.
Our designated Triage Assistant is waiting to take enquiries via phone or email.
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Our team can advise on:
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Welfare rights and disability benefits
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Assessment of health and social care needs
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Personal budgets and direct payments
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Rights and entitlements
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Other issues related to disability, such as accessibility and employment
If you have any enquiries, please contact us on 01508 491210, email us at advice@equallives.org.uk, or use our website form Contact | Equal Lives.
Information Sessions
The Equal Lives Advice Team are pleased to announce the first of a series of information sessions which will be run remotely over the next few months. These will be delivered via Microsoft Teams, and will each give an overview of a specific topic that our members have told us is important to them.
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The first session is about Personal Budgets. In it we will explain what a Personal Budget is, what it can be used for, and how to apply to get one. The session will last around 30 minutes, and there will be time at the end for questions. These sessions are designed to give an overview of the topic, we are unable to advise on specific cases. However, we will provide details of how to contact the Advice Team for specialist support, if required.
Topic: Personal Budgets
Where: Microsoft Teams
When: 11:00 AM on Wednesday 22nd October 2025
How to book: To reserve a place please email advice@equallives.org.uk. We have a maximum of 12 places, so get in touch soon to avoid disappointment!
If you are a member of the public and are looking for an advice agency to support you please check the Norfolk Community advice networks directory and make contact with the agency directly Directory of Advice and Support Organisations - Norfolk Community Advice Network
Equal Lives are proud to be a member of:
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If we cannot help you, we work closely with a range of other advice agencies as part of the Norfolk Community Advice Network and so if we can’t help, we will try and find someone who we can signpost you to, or make a referral on your behalf when needed.
