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Information
& Advice
Help us shape the design of our Advice service. We are interested in your views on Group support. Take the survey!
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We are pleased to share that our Advice Service is re-opening from Monday 7th July 2025 to e-mail enquiries only initially. We are not currently accepting incoming telephone enquiries.
We are very excited to have now recruited a BRAND-NEW team and training is underway to enhance their knowledge and become fully trained experts.
Our Advisers have over 30 years combined advice experience and can support with enquiries from adults (18+) in Norfolk who identify as Disabled.
Our designated Triage Assistant is currently able to take enquiries via email or in writing.
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Our team can advise on:
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Welfare rights and disability benefits
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Assessment of health and social care needs
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Personal budgets and direct payments
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Rights and entitlements
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Other issues related to disability, such as accessibility and employment
Remember, you can also help us shape the design of our Advice service. We are interested in your views on Group sessions. Please do take our survey at the top of this page.
We thank you for your understanding and patience whilst we develop this service.
If you have any enquiries, please email us at advice@equallives.org.uk, or use the contact form here: Contact | Equal Lives
If you are a member of the public and are looking for an advice agency to support you please check the Norfolk Community advice networks directory and make contact with the agency directly Directory of Advice and Support Organisations - Norfolk Community Advice Network
Equal Lives are proud to be a member of:
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If we cannot help you, we work closely with a range of other advice agencies as part of the Norfolk Community Advice Network and so if we can’t help, we will try and find someone who we can signpost you to, or make a referral on your behalf when needed.
