Welfare Benefits Training

Equal Lives has a continual rolling programme of training suitable for those working in any Information, Advice and Advocacy services.  Courses include Introduction to Welfare Benefits, Employment and Support Allowance (ESA), Personal Independence Payment (PIP), Universal Credit (UC), Reconsiderations and Starting Appeals, and Tribunal Skills.

Training programme for Spring 2019 –

Note: Training is now FULLY BOOKED

  • Introduction to Welfare Benefits Part 1 Further dates to be added
  • Introduction to Welfare Benefits Part 2 Further dates to be added
  • Employment and Support Allowance (ESA) – Thursday 28th March 2019, 10:00am – 4:00pm
  • Personal Independence Payment (PIP) – Thursday 4th April 2019, 10:00am – 4:00pm
  • Universal Credit – Thursday 25th April 2019, 10:00am to 4:00pm
  • Reconsiderations and Starting Appeals – Thursday 2nd May 2019, 10:00am to 4:00pm
  • Tribunal Skills – Further dates to be added

For more information or to sign up

Please see the downloads on the right of the page for detailed information on course content and charging.  Please note that bespoke training is also available, if you contact us to discuss requirements.

A booking form is required for every delegate.  Please download the booking form from the right of this page which can be printed out, completed and emailed to Vanessa.balls@equallives.org.uk or posted to FAO Vanessa Balls, Equal Lives, 15 Manor Farm Barns, Fox Road, Framingham Pigot, Norwich, Norfolk, NR14 7PZ.

The courses will take place in the downstairs training room at Equal Lives, Framingham Pigot – directions are available to download to the right of this page.

Please note that tea and coffee is included, but not lunch.

For more information please contact Vanessa Balls, Volunteer & Advice Lead,  Vanessa.balls@equallives.org.uk or telephone 01508 491210.

Feedback from previous training courses:

“Excellent pace, in depth knowledge” [Cotman Housing]

“Trainer very experienced and engaging – explained everything clearly and responded to questions with very helpful advice” [MAP]

“Extremely useful and presented in a very ‘accessible’ way – so didn’t feel overwhelmed or confused” [Sue Lambert Trust]

“Trainer was very pleasant and knowledgeable on a very complex and vast subject” [Breckland Council]

“A great day, full and effective delivery done in a fantastic manner” [Norwich Mind]

“The recent PIP training day you delivered was excellent and of real relevance and value….  More than this, your material and style of delivery was absolutely right and up to date – and the ease with which you shared your experience was engaging and greatly appreciated.”  [Norfolk CAB]


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