Welfare Benefits Training

Equal Lives has a continual rolling programme of training suitable for those working in any Information, Advice and Advocacy services.  Courses include Introduction to Welfare Benefits, Employment and Support Allowance (ESA), Personal Independence Payment (PIP) and Universal Credit (UC).

Training programme for Autumn 2019 –

  • Introduction to Welfare Benefits Wednesday 16th October 2019, 10.00am – 4.00pm
  • Personal Independence Payment (PIP) – Wednesday 30th October 2019, 10.00am – 4.00pm
  • Employment and Support Allowance (ESA) FULL
  • Universal CreditFULL


Each of our full day training courses cost £75 per person. Please download our Training Charges policy on the right for more information.

For more information or to sign up

Please see the downloads on the right of the page for detailed information on course content.  Please note that bespoke training may also be available, you can contact us to discuss requirements.

A booking form is required for every delegate.  Please download the booking form from the right of this page which can be completed and emailed to info@equallives.org.uk or posted to Equal Lives, 15 Manor Farm Barns, Fox Road, Framingham Pigot, Norwich, Norfolk, NR14 7PZ.

The courses will take place in the downstairs training room at Equal Lives, Framingham Pigot – directions are available to download to the right of this page.

Please note that tea and coffee is included, but not lunch.

For more information please contact Vanessa Balls, Volunteer & Advice Lead,  Vanessa.balls@equallives.org.uk or telephone 01508 491210.

Feedback from previous training courses:

“Excellent pace, in depth knowledge” [Cotman Housing]

“Trainer very experienced and engaging – explained everything clearly and responded to questions with very helpful advice” [MAP]

“Extremely useful and presented in a very ‘accessible’ way – so didn’t feel overwhelmed or confused” [Sue Lambert Trust]

“Trainer was very pleasant and knowledgeable on a very complex and vast subject” [Breckland Council]

“A great day, full and effective delivery done in a fantastic manner” [Norwich Mind]

“The recent PIP training day you delivered was excellent and of real relevance and value….  More than this, your material and style of delivery was absolutely right and up to date – and the ease with which you shared your experience was engaging and greatly appreciated.”  [Norfolk CAB]


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