Equal Lives can support you with general information around housing, but we are not a specialist housing advice service. Good sources of general information can be found at the following websites:
Shelter are the experts for complex housing issues, but also it is worth looking at the following individual webpages on specific topics about council and housing association housing providers:
Allocations policies are different in each local authority area. Examples are:
Norwich City Council has the following allocation Bands:
- Low need
Full details are at: https://www.norwichhomeoptions.org.uk/Data/ASPPages/1/32.aspx
Other options are outlined here: https://www.norwichhomeoptions.org.uk/Data/ASPPages/1/97.aspx
Challenging legal decisions
Unfortunately we cannot offer qualified legal advice or represent you in Court. You can check here https://www.gov.uk/check-legal-aid whether you may be eligible for Legal Aid – this is an online step-by-step way to check, based on your personal circumstances.
If you are not eligible for Legal Aid, there are still some solicitors who offer a free 20 minute consultation (you need to phone them and ask).
Alternatively Norfolk Community Law Service and Citizens Advice do offer appointments with solicitors. See https://www.citizensadvice.org.uk/housing/ and https://www.citizensadvice.org.uk/law-and-courts/legal-system/finding-free-or-affordable-legal-help/
The Bar Council have written a useful guide that may help you understand the process and also how to represent yourself in court. See www.barcouncil.org.uk/using-a-barrister/representing-yourself-in-court/
You can also contact Shelter, a housing and homelessness charity.
If you want to know about housing related benefits, please see the information here.