Support Planning

Equal Lives is one of the accredited providers that offer a Support Planning Service. Support Planning services are funded by Norfolk County Council not from your personal budget. We have created a factsheet that provides further information called Equal Lives’ Support Planning Service which is available to download at the bottom of this page.

Alternatively, if you are supporting yourself through this process, or want to find out more about whats involved, please read the information below and use the downloads available at the bottom of this page.

We also offer support services if you find your own support and would like some help to set up care and support arrangements. Feel free to contact us for more information.

What is a Support Plan?

In order to receive a personal budget you will need to create a support plan. This is a piece of work that will show your Care Assessor how you intend to use your budget to meet your needs. The support plan must be produced by you but can be done with as much support as required. If you need some help you can ask whoever you like to assist you, including one or a combination of the following:

  • Family and friends
  • Care Assessor
  • Accredited Support Planners e.g. Equal Lives’ Sepcialist Support Service (subject to referral)
  • Equal Lives open sessions (peer support)

The support plan can be produced whatever way is best for you, it should be accessible and easy to understand as it is your plan. The plan could include for example writing, drawings, pictures or video recordings as long as it covers all areas required. It is entirely your choice. Once your support plan is complete, you will need to forward it to your Care Assessor for it to be agreed and the money or services to start.

Things to consider

  • It is your plan! You can ask other people to help you, however you should be involved as much as possible or your Care Assessor may not be able to approve it.
  • Plans should be outcome focused. This is about what you want to achieve – you need to decide your goals.
  • You should think widely but be realistic.
  • Be creative and think of practical solutions to specific issues.

Before you begin…

Make sure your Care Assessor has given you a copy of your personal budget questionnaire as you will need this to refer to when producing your support plan.

Your Care Assessor should tell you how much your maximum budget will be. This is called your ‘indicative allocation’ but you may not need to spend all of this.

You should make sure you have an up to date ‘financial assessment’ to assess whether you will have to make a personal contribution towards your budget. Your Care Assessor will arrange for this to be carried out.

We have created a personal budget checklist that you can use to track your progress and follow the support planning process. You should have completed all the things up to where it says ‘support planning can now begin’.

Support Planning Toolkit and useful downloads

We have designed and created a toolkit so that you and anyone you have asked to assist you in the completion of your support plan can work through all sections needed step by step. It explains about what should be covered within each section of your support plan and provides details of your options with reference to other documents/downloads you may find useful where necessary. The great thing about this toolkit is you can pick it up, put it down, and work through it at your own pace. All the information you need should be available so you don’t have to try to process and remember lots of information all at once like you would with a visit. If you start working through the toolkit and you find it too much to digest or have any questions don’t worry! You can contact Equal Lives’ Information, Advice and Support Service at any point to have a chat, they are here to guide you through the process, answer any questions you have and offer their support. If you feel you require more in depth support then you will need to speak to your care assessor.

Support Planning Templates and examples

There are some templates and example support plans available to download, these are anonymous and costs have been removed in some of them. Your own costs will need to be included and you should be guided by your budget and needs.

Support Planning Toolkit feedback form

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