Info and Advice

These pages provide you with information and advice on benefits, advocacy, and living your living your life independently. If you need specialised advocacy support please contact us. We have produced a leaflet called Information, Advice and Advocacy Services which you can download here (see list on the right) for further information about the support we can provide.

Our office hours are 8:30 to 4:30.  Please note that we do not have a drop-in service at our office in Framingham Pigot.  We run information and advice sessions around Norfolk.  Please call our office on 01508 491210 to make an appointment.

The following sessions are appointment only, so please contact the office to enquire about an appointment:

  • Norwich City Hall – Tuesday 10 – 3pm
  • Norwich Forum Library Advice Hub – Tuesday 10.30am-3.30pm (apart from the 1st Tuesday of every month), Wednesday 1:00 – 5pm
  • Norwich, St Stephen’s Gate Medical Practice – Monday 10 – 3pm
  • Framingham Pigot (Equal Lives Main Office) – 1st Tuesday of every month 10 – 3pm
  • Framingham Pigot (Equal Lives Main Office) – Thursday 10 – 12pm
  • Aylsham (Jubilee Centre) – Thursday 10 – 3pm
  • Dereham Library – Thursday 1:30 – 4pm (temporarily unavailable)
  • King’s Lynn (Access, Broadland Hub) – Tuesday 1:15pm – 4:15pm (temporarily unavailable)
  • Sheringham (YESU) – Friday 1 – 2.30pm
  • Thetford (Jobcentre Plus) – Wednesdays – 10.15am-3pm.  Starting from 14/03/18
  • Wymondham (Fosters) – Thursday 10 – 4pm, fortnightly only

These sessions will provide support (or refer you to other members of our team to provide support) with:

  • Finding information to help you make decisions
  • Making sure your views are listened to at meetings or appointments
  • Benefits issues and advice
  • Making a complaint
  • Getting access to the services you need



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